You have more questions?

When are there appointments?

I currently offer appointments at the following times:

Thursdays and Fridays

Mornings: 9 am to 12:30 pm

Afternoons: 2 am to 7 pm

This is for GMT+1 (Berlin). The booking form sets this directly to your local time zone.

What happens after the booking?

Everything we need is already coordinated in the booking process. After booking, you can synchronise your chosen appointment directly with your calendar (currently possible with iCal, Google Calendar, Outlook Calendar and Yahoo! Calendar).

With your appointment confirmation you will receive two links to your session. You can choose whether you want to meet via Skype or the privacy-protected open source alternative Jitsi Meet. Please let me know in advance so that we can meet at your chosen time and via your preferred tool. If you prefer to talk on the phone, we can of course do that as well.

So you can sit back and comfortably concentrate on your coaching. If you want to manage your booking, you can easily do so in your login area. If you have any questions before the coaching session, please feel free to send me a message.

How does the coaching session work?

The session itself is individually tailored to your concerns, so that we can simply work on your desired goal state in a solution-focused and coherent way.

What are the advantages of online coaching with Follow The River?

It allows you to fit coaching into your potentially hectic and busy everyday life. You don't have to take time off work or travel across town, saving you time, nerves and transport costs. Flexible times with coaching appointments in the morning, at noon or in the evening allow you the comfort of going on the journey in a relaxed way from where you feel most comfortable. Whether at home, in the office or in the car. Go on the journey when and where you want.

For which topics is online coaching suitable?

The beauty of online coaching is that you can use it for exactly the same issues that you would use face-to-face coaching for. These include blockages and stress, fear and self-doubt, but most importantly, accessing your inherent wisdom and power and finding the life your heart knows is possible. All that for which you would also use a conventional coaching.

At the same time, please keep in mind that this individual coaching is not psychotherapy and cannot replace it.

What are the cancellation conditions?

If you change your mind, you can easily cancel your coaching package within the first 14 days of purchase, or until the coaching session is taken up (if it is taken up before the 14 days have expired), without giving any reason, by exercising your right of withdrawal.

The coaching sessions themselves can be cancelled free of charge up to 48 hours before the start of the session. Within 48 hours of the appointment, the coaching session will be charged in full.

How secure is my data with Follow The River?

At Follow The River, I do everything I can to protect your personal and health data as best as possible. I use the modern encryption method SSL (Secure Socket Layer), use data centres that are located in Germany, and of course observe the rules of the German Data Protection Regulation (DSGVO) to ensure the greatest possible data security.

Payments are processed exclusively via established and secure payment providers (PayPal and Stripe - the integration of Klarna is currently in preparation) and via bank transfer. In addition, you are protected by the 14-day right of withdrawal in case you change your mind.

So you can concentrate on your topic and I'll take care of the rest.

In which languages is the online coaching available?

The coaching is currently available in German and English.

How can I help you?

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