General Terms and Conditions (GTC) and Right of Withdrawal for Coaching

Important consumer information

1) General regulations

The following General Terms and Conditions govern the contractual relationship between clients (users of coaching) and the consultant of Follow the River, hereinafter referred to as "the consultant". All orders and agreements must be confirmed in writing by the consultant, whereby the written form is also maintained by e-mail. Verbal agreements shall only apply if the Consultant confirms them in writing within three working days. This shall also apply to amendments to the contract after its conclusion. Terms and conditions of the Client shall be expressly rejected. Acceptance of these terms and conditions without objection shall be deemed to be the Client's consent, even if the Client excludes the recognition of other terms and conditions in its terms and conditions.

2) Conclusion of Coaching Consultancy Contracts and Withdrawal
The contractual partner of the client is:

Follow the RiverBenedikt Schmidt, Psychologist M.Sc.Wiltbergstraße 6613125 BerlinE-Mail: benedikt@followtheriver.de

The contents on the website www.followtheriver.de do not represent offers in the legal sense. It is merely an invitation to the customer to submit a binding offer.

Technical steps leading to the conclusion of a contract:

Registration takes place on the website of www.followtheriver.de by transmitting and confirming the requested data. By confirming, the interested party submits a binding offer to conclude a consultancy contract. The contract between Follow the River and the participant becomes fully valid through the electronic conclusion of a booking or registration without signature. By doing so, the client also accepts these General Terms and Conditions. The counselling contract is only concluded when a counsellor expressly accepts the offer by confirming the appointment. In the event of non-payment for the service on the part of the client, the entitlement to the service shall lapse.

3) Content of the online offer

The consultant accepts no responsibility for the topicality, correctness, completeness or quality of the information provided. Liability claims against the consultant relating to material or non-material damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded as a matter of principle, unless the consultant can be proven to have acted with intent or gross negligence.

All offers are subject to change and non-binding. The consultant expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without separate announcement or to cease publication temporarily or permanently. He accepts no liability in the event that this website is unavailable for any reason at any time or for any period.

4) Copyright and Trademark Law

The consultant endeavours to observe the copyrights of the images, graphics, sound documents, video sequences and texts used in all publications, to use images, graphics, sound documents, video sequences and texts created by himself or to make use of licence-free graphics, sound documents, video sequences and texts.

All brand names and trademarks mentioned on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by the rights of third parties!

The copyright for published objects created by the consultant himself remains solely with the author of the pages. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.

The client acknowledges the copyright of the consultant and its documents including content (working materials etc.). No part of the documents may be reproduced, processed, duplicated or published, not even in part, without the written consent of the consultants. The documents are for personal use only and may not be passed on to third parties. Use is permitted exclusively for the purposes stated in these Terms and Conditions.

5) Data protection, confidential information

The consultant undertakes to maintain strict confidentiality about all business, operational and private matters acquired in connection with the activity, even after termination of the cooperation, unless the client releases him from this confidentiality obligation in writing.

If the opportunity for the input of personal or business data (email addresses, name, telephone numbers) is given, the input of these data takes place voluntarily. The consultant undertakes to carefully store the personal data and information provided for the purpose of the consulting activity and to protect it against inspection by third parties. The client is aware of and consents to the fact that the personal data required to process the order are stored by the consultant on data carriers. The client expressly agrees to the collection, processing and use of his personal data for the fulfilment of the consultancy assignment. The data will not be passed on to third parties.

For detailed information on data protection and the use of cookies, please read our privacy policy.

6) Counselling and coaching

In counselling and coaching, the counsellor will answer your enquiries with great care and conscientiousness. However, it is an active self-responsible process on the part of the client, in which the counsellor sees himself as a process facilitator and as a support for decisions and changes. The actual change work is done by the client. Therefore, certain successes cannot be guaranteed on the part of the consultant. Therefore, no liability can be assumed for the success of the counselling, reinforcement of the symptoms or for possible negative consequences.

The offer does not replace psychotherapy in the conventional sense. The counselling can in no case replace an appropriate medical diagnosis or treatment.

7) Appointments and cancellation of appointments

If an appointment for the provision of the service cannot be kept by the counsellor due to force majeure, illness, accident or other circumstances for which the counsellor is not responsible, the counsellor is entitled to make up the service on a new date to be agreed. This shall be done to the exclusion of any liability for damages. If a new appointment cannot be agreed between the parties within a reasonable time, the client may withdraw without incurring any costs.

Appointments that are not attended without cancellation by the client are deemed to have been provided. Cancellation of personal coaching appointments free of charge is possible up to 24 hours before the appointment, in the case of Monday appointments until Friday 1.00 p.m., otherwise the fee is due in full. By making an appointment for an initial consultation, the client accepts this regulation.

The fee will be invoiced after the consultation. The counsellor is entitled at any time to discontinue the services offered in whole or in part.

8) Minimum age

Users must be at least 18 years old.

9) Technical conditions

The consultant does not assume any liability for possible technical problems with the offered site including the calendar due to technical problems of the provider. The provider is liable according to the legal regulations. The counsellor also accepts no liability for any failure of the counselling due to technical problems on the part of the user with e-mail, internet or telephone transmission. In the event of a non-excludable failure of the consultation due to technical problems on the part of the consultant, the fee paid shall be refunded. A claim for damages by the user can only be quantified to the amount of the fee already paid.

10) Prices and terms of payment

The consultant applies the small business regulation of § 19 UStG. Value added tax is therefore not shown. The prices are net prices. For entrepreneurs operating abroad, the tax burden can be reversed, in which case the prices are gross prices.

The current prices on the Internet pages at the time of the order shall apply. Payment is due without deduction upon receipt of the invoice. In cases where the consultant issues an invoice, the invoice amounts are to be paid immediately upon receipt of the invoice. In the event of non-payment of the purchase price, the client shall automatically be in default two weeks after the due date. In the event of late payment, the client, as a consumer, is obliged to pay interest on arrears at a rate of 5% above the base interest rate.

Payments shall in principle be made free of charge for the recipient. This also applies to payments from abroad and even if a transaction fee is incurred. The costs of the payment transaction shall always be borne by the initiator of the transaction.

11) Disclaimer

The contents and documents of the coaching, as well as information and advice, are carefully selected and carried out according to the current state of knowledge. However, the consultant assumes no liability for the accuracy, timeliness and completeness of the documents, information and advice. The consultant assumes no liability for the utilisation of the acquired knowledge. All opinions and information are for the sole purpose of informing the client and do not constitute a liability obligation.

The contracts concluded by the consultant are service contracts, unless expressly agreed otherwise. The object of the contract is therefore the provision of the agreed services, not the achievement of a specific result. In particular, the consultant does not owe a specific economic and health result. Opinions, information, advice and recommendations prepare the client's decision. They can in no case replace it.

The consultant is not liable for the failure of communication networks, for the operability of data networks, servers or data lines to his computer centre and the constant availability of his Internet pages. The consultant shall only be liable for damage caused by him intentionally or through gross negligence. Compensation for the breach of essential contractual obligations shall be limited to the foreseeable damage typical of the contract, in terms of scope to the direct financial loss, and in terms of amount to the foreseeable damage.

12) Legal validity of this exclusion of liability

This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.

13) Right of withdrawal of the consumer

As a consumer, you have the right to revoke the contract. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to your commercial nor to your independent professional activity (§ 13 BGB).

Cancellation policy

You may revoke your contractual declaration in writing (letter, email) within two weeks without stating reasons. The revocation period begins after receipt of these instructions, but not before conclusion of the contract and also not before fulfilment of the information obligations pursuant to § 312d para. 1 BGB in conjunction with. Article 246a EGBGB (Introductory Act to the German Civil Code) and our obligations pursuant to Section 312i (1) BGB in conjunction with. Article 246c EGBGB. The timely dispatch of the revocation shall be sufficient to comply with the revocation period. The revocation is to be sent to:

Benedikt SchmidtWiltbergstraße 6613125 BerlinE-Mail: benedikt@followtheriver.de

Consequences of revocation

In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return the received services to the consultant in full or in part, or only in a deteriorated condition, you may have to pay compensation for the loss in value. This may mean that you must nevertheless fulfil the contractual payment obligations for the period until revocation. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your notice of revocation, for your contractual partner with its receipt.

Special notes

Your right of withdrawal expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of withdrawal.

14) References and links

In the case of direct or indirect references to external websites ("hyperlinks") which lie outside the consultant's area of responsibility, a liability obligation would only come into force if the consultant had knowledge of the content and it would be technically possible and reasonable for him to prevent use in the case of illegal content.

The consultant hereby expressly declares that no illegal content was discernible on the linked pages at the time the links were created. The consultant has no influence on the current and future design, content or authorship of the linked pages. For this reason, he hereby expressly distances himself from all content of all linked pages that were changed after the link was created. This statement applies to all links and references set within the own internet offer as well as to external entries in guest books, discussion forums, link directories, mailing lists and all other forms of databases set up by the consultant, the contents of which can be accessed and written to externally.

For illegal, incorrect or incomplete content and in particular for damages arising from the use or non-use of such information, the provider of the page to which reference is made shall be solely liable, and not the party who merely refers to the respective publication via links.

15) Contacting

To contact us regarding data protection, the customer may use the contact person indicated in the imprint.

General Terms and Conditions (GTC) and Right of Withdrawal for Seminars


Important consumer information


1) General regulations

The following General Terms and Conditions govern the contractual relationship between the participant (user of the seminars) and the seminar leader of Follow the River, hereinafter referred to as "the leader". All orders and agreements must be confirmed in writing by the leader, whereby the written form is also maintained by e-mail. Verbal agreements are only valid if the leader confirms them in writing within three working days. This also applies to changes to the contract after it has been concluded.conditions of the client are expressly rejected. Acceptance of these terms and conditions without objection shall be deemed to be the client's agreement, even if the client excludes the recognition of other terms and conditions in its terms and conditions.

2) Conclusion of contract

The contractual partner of the participant is:

Follow the River
Benedikt Schmidt, Psychologist M.Sc.
Wiltbergstraße 6613125 Berlin
E-Mail: benedikt@followtheriver.de


The contents on the website www.followtheriver.de do not constitute offers in the legal sense. It is merely an invitation to the participant to submit a binding offer.

Technical steps leading to the conclusion of a contract:

Registration takes place on the website of www.followtheriver.de by transmitting and confirming the requested data. By confirming, the interested party makes a binding offer to conclude a contract. The contract between Follow the River and the participant becomes fully valid through the electronic conclusion of a booking or registration without signature. By doing so, the participant also accepts these General Terms and Conditions. The contract is only concluded when a leader expressly accepts the offer by confirming an appointment. Registration by telephone or post by the participant and confirmation by telephone or post by Follow the River is not necessary. The subject of the contract ends with the conclusion of the event. Master data of the participants will be deleted after 14 months at the latest, with the exception of name and email address. In the event of non-payment of the service on the part of the participant, the claim to the service will lapse.

3) Content of the online offer

The leader assumes no responsibility for the topicality, correctness, completeness or quality of the information provided. Liability claims against the leader, which refer to damages of a material or non-material nature, which were caused by the use or non-use of the information provided or by the use of incorrect and incomplete information, are fundamentally excluded, insofar as there is no demonstrable intentional or grossly negligent fault on the part of the leader.

All offers are subject to change and non-binding. The director expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently. He accepts no liability in the event that this website is unavailable for any reason at any time or for any period.

4) Copyright and Trademark Law

The director endeavours to observe the copyrights of the images, graphics, sound documents, video sequences and texts used in all publications, to use images, graphics, sound documents, video sequences and texts created by himself or to make use of licence-free graphics, sound documents, video sequences and texts.

All brand names and trademarks mentioned on the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere mention of a trademark does not imply that it is not protected by the rights of third parties! The copyright for published objects created by the director himself remains solely with the author of the pages. Any duplication or use of objects such as diagrams, sounds or texts in other electronic or printed publications is not permitted without the author's agreement.

The client acknowledges the copyright of the leader and its documents including contents (working materials etc.). No part of the documents may be reproduced, processed, duplicated or published, not even in part, without the written consent of the leaders. The documents are for personal use only and may not be passed on to third parties. Use is permitted exclusively for the purposes stated in these terms and conditions.

5) Data protection, confidential information

The leader undertakes to maintain strict confidentiality about all business, operational and private matters acquired in connection with the activity, even after termination of the cooperation, unless the participant releases him/her from this confidentiality obligation in writing.

If the opportunity for the input of personal or business data (email addresses, name, telephone numbers) is given, the input of these data takes place voluntarily. The leader undertakes to carefully store the personal data and information provided for the purpose of the seminar activity and to protect it against inspection by third parties. The participant is aware of and consents to the fact that the personal data required to process the order will be stored by the leader on data carriers. The participant expressly agrees to the collection, processing and use of his/her personal data for the purpose of fulfilling the seminar order. The data will not be passed on to third parties.

For detailed information on data protection and the use of cookies, please read our data protection declaration.

6) Seminars and responsibility of participants

In the seminars, the leader will answer your questions with great care and conscientiousness. However, it is an active self-responsible process on the part of the participants, in which the leader sees himself as a process facilitator and as a support for decisions and changes. The actual change work is done by the participant. Therefore, certain successes cannot be guaranteed by the leader. Therefore, no liability can be assumed for the success of the counselling, reinforcement of the symptomatology or for possible negative consequences.

The offer does not replace psychotherapy in the conventional sense. The counselling can in no case replace a medical diagnosis or treatment.

The participant acknowledges that he/she is fully responsible for his/her own physical and mental health during the seminar. He/she acknowledges that all steps and measures taken by him/her in the course of the event are his/her own responsibility only. In the case of seminars taking place abroad, the participant is requested to decide for himself/herself whether or not he/she wishes to take out health insurance abroad. The leader does not accept any liability for possible cases of damage.

7) Appointments, cancellation and cancellation of appointments

If an appointment for the provision of the service cannot be kept by the leader due to force majeure, illness, accident or other circumstances for which the leader is not responsible, the leader is entitled to make up the service on a new date to be agreed. This shall be done to the exclusion of any liability for damages. If a new date cannot be agreed between the parties within a reasonable time, the participant may withdraw without incurring any costs.

Follow the River is entitled to cancel a seminar up to 1 week before the start at the latest if the minimum number of participants of 5 is not reached, and reserves the right to hold a seminar planned with 2 leaders with one leader. Seminar fees already paid will be refunded immediately in such cases. Further claims, in particular claims for damages, do not exist.

Cancellation, rebooking or postponement of a booked seminar on the part of the participant is possible up to 10 working days before the start of the seminar at the latest without charging a cancellation fee. In the event of cancellation up to 10 working days before the start of the seminar, 50% of the participation fee will be charged as a cancellation fee. Appointments cancelled later or not attended without cancellation by the participant shall be deemed to have been provided and the fee shall be due in full. The participant has the right to find a substitute participant and thus avert the cancellation fee. However, the registered person remains liable for the seminar costs. In any case, cancellation must be made by telephone or e-mail.

After a binding booking of the seminar, the following scale of flat-rate cancellation fees applies:From 2 weeks (10 working days) before the start of the seminar: 50%From one week (5 working days) before the start of the seminar: 100%The cancellation must be confirmed in writing by e-mail from www.followtheriver.de.With the confirmation of the registration, the participant accepts this regulation.The leader is entitled at any time to discontinue the services offered in whole or in part.

8) Minimum age

If the participant has not yet reached the age of 18, the signature of a legal guardian is valid. Participants under the age of 14 must be accompanied by an authorised adult. The participation of children under 8 years of age is only possible by prior arrangement.

9) Technical conditions

The leader assumes no liability for possible technical problems with the offered site including the calendar due to technical problems of the provider. The provider is liable according to the legal regulations. The leader also accepts no liability for any failure of the seminar to take place due to technical problems on the part of the participant with e-mail, internet or telephone transmission. In the event that the seminar does not take place due to technical problems on the part of the leader, the fee paid will be refunded. A claim for damages by the participant can only be quantified to the amount of the fee already paid.

10) Prices and terms of payment

The leader applies the small business regulation of § 19 UStG. Accordingly, sales tax will not be charged. The prices are net prices. For entrepreneurs operating abroad, the tax burden can be reversed, in which case the prices are gross prices.

The current prices on the Internet pages at the time of the order shall apply. Payment is due without deduction upon receipt of the invoice. In cases where the manager issues an invoice, the invoice amounts are to be paid immediately upon receipt of the invoice. In the event of non-payment, the participant shall automatically be in default two weeks after the due date. In the event of late payment, the participant, as a consumer, is obliged to pay interest on arrears at a rate of 5% above the base interest rate.

Payments shall in principle be made free of charge for the recipient. This also applies to payments from abroad and even if a transaction fee is incurred. The costs of the payment transaction shall always be borne by the initiator of the transaction.

11) Disclaimer

The contents and documents of the seminars, as well as information and advice, are carefully selected and carried out according to the current state of knowledge. However, the leader assumes no liability for the correctness, topicality and completeness of the documents, information and advice. The leader assumes no liability for the utilisation of the acquired knowledge. All opinions and information serve exclusively to inform the participant and do not constitute a liability obligation.

The contracts concluded by the leader are service contracts, unless expressly agreed otherwise. The object of the contract is therefore the provision of the agreed services, not the achievement of a specific result. In particular, the leader does not owe a specific economic and health result. Opinions, information, advice and recommendations prepare the participant's decision. They can in no case replace it.

The leader is not liable for the failure of communication networks, for the functioning of data networks, servers or data lines to his computer centre and the constant availability of his internet pages. The director is only liable for damage caused by him intentionally or through gross negligence. Compensation for the violation of essential contractual obligations shall be limited to the foreseeable damage typical of the contract, in terms of scope to the direct financial loss, and in terms of amount to the foreseeable damage.

12) Legal validity of this exclusion of liability

This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.

13) Right of withdrawal of the consumer

As a consumer, you have the right to revoke the contract. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to your commercial nor to your independent professional activity (§ 13 BGB).

Cancellation policy

You may revoke your contractual declaration in writing (letter, email) within two weeks without stating reasons. The revocation period begins after receipt of these instructions, but not before conclusion of the contract and also not before fulfilment of the information obligations pursuant to § 312d para. 1 BGB in conjunction with. Article 246a EGBGB (Introductory Act to the German Civil Code) and our obligations pursuant to Section 312i (1) BGB in conjunction with. Article 246c EGBGB. The timely dispatch of the revocation shall be sufficient to comply with the revocation period. The revocation is to be sent to:

Benedikt Schmidt
Wiltbergstraße 66
13125 Berlin
E-Mail: benedikt@followtheriver.de


Consequences of revocation

In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are not able to return the received performance to the director in whole or in part or only in a deteriorated condition, you may have to pay compensation for the value. This may mean that you must nevertheless fulfil the contractual payment obligations for the period until revocation. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your notice of revocation, for your contractual partner with its receipt.

Special notes

Your right of withdrawal expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of withdrawal.

14) References and links

The leader is not responsible for any contents linked or referred to from his pages - unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site fromviewing those pages.

The director hereby expressly declares that at the time the links were created, no illegal content was identifiable on the linked pages. The director has no influence on the current and future design, content or authorship of the linked pages. Therefore, he hereby expressly dissociates himself from all contents of all linked/connected pages that were changed after the link was set. This statement applies to all links and references set within the own Internet offer as well as to external entries in guest books, discussion forums, link directories, mailing lists and all other forms of databases set up by the director, the content of which can be accessed and written to externally. Liability for illegal, incorrect or incomplete content and in particular for damage arising from the use or non-use of such information lies solely with the provider of the page to which reference is made, and not with the person who merely refers to the publication in question via links.

15) Contacting

To contact us regarding data protection, the participant may contact the person indicated in the imprint.

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