While most studies in this area focus on psychotherapy, several meta-analyses suggest that online support can be as helpful as in-person sessions. particularly when a trusting relationship and clear methods are in place.
A meta-analysis by Giovanetti et al. (2022) specifically examined the treatment of depression and found that teletherapy and in-person sessions achieved comparable results.
Similarly, a study by Lin et al. (2022), which reviewed various mental health conditions, showed that online therapy delivers treatment outcomes equivalent to in-person therapy for concerns such as depression, anxiety disorders, PTSD, and eating disorders.
Although these results come from clinical contexts, they offer encouraging insights into how meaningful and effective psychological support can also be in online settings. In my work, I place particular emphasis on connection, clarity, and responsiveness, so that online counselling feels just as personal and grounded as in-person work.